First response
Write the response, send it in Zicasso, then come back with the client's number so the call that follows finds this dossier on its own.
Without a name you get the itinerary block on its own, without the email around it.
Journal
Everything the assistant has produced, and what you kept of it. The gap between the two is what tells us where to correct it.
Reply to an email
Paste what the client wrote. The assistant answers from 17 000 past exchanges of the agency, and from this client's own file.
Clients
Everyone the agency has spoken to, and everything that was done for them. Preferences marked as carrying over are already there for the next trip.
Access
Who can use the assistant, and how far.
Itinerary from a call
The call recording is transcribed on our servers, summarised, then turned into a detailed itinerary ready to enter into Travefy.